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CASE STUDY 01 · HIGH-VALUE B2B · TECHNOLOGY

Soft Laser

From traditional channels to a digital advertising and sales system serving Latin America.

A B2B strategy combining positioning, digital advertising, virtual demonstrations and WhatsApp sales follow-up for high-value technology.

JUN 2025 – MAY 2026COLOMBIA · MEXICO · COSTA RICA
Soft Laser fifth-generation Lipolaser Hybrid 3.0 high-value B2B technologyLIPOLASER HYBRID 3.0 · 5TH GENERATION
RECORDED SALESCOP 5,231M12 months · Colombian pesos
AD SPENDCOP 107.8MMeta Ads · Colombian pesos
GROSS SALES-TO-AD-SPEND RATIO48.5×sales ÷ ad spend
AD SPEND / SALES2.06%period average

01 / STARTING POINT

A high-value business tied to five moments a year.

BEFORE · TRADITIONAL CHANNELS≈20

reported annual sales

Sales depended almost entirely on around five in-person healthcare industry events a year. A stand at one of the largest events cost roughly as much as the entire ad spend for the analyzed period.

AFTER · DIGITAL SYSTEM12/12

months with recorded sales

The brand began attracting professionals continuously, running virtual demos and supporting opportunities through deposit, delivery, training and after-sales service.

The challenge was not millions of views. It was finding decision-makers and healthcare professionals able to invest approximately USD 20,000–44,000 in B2B technology.

“We did not sell a machine. We communicated an investment that could expand services and generate new revenue for a healthcare business.”

02 / MONTHLY PERFORMANCE

Advertising helped turn seasonal selling into a continuous sales operation.

Monthly revenue recorded by the sales team. October 2025 reached the period's highest value: COP 697.4 million.

COP 371.0M
Jun 25
COP 430.9M
Jul 25
COP 514.1M
Aug 25
COP 498.9M
Sep 25
COP 697.4M
Oct 25
COP 317.0M
Nov 25
COP 440.6M
Dec 25
COP 424.5M
Jan 26
COP 315.4M
Feb 26
COP 304.9M
Mar 26
COP 424.7M
Apr 26
COP 492.0M
May 26
View monthly sales and ad spend +
MonthRecorded salesAdvertising spend
Jun 25COP 371.0M COPCOP 15.0M COP
Jul 25COP 430.9M COPCOP 9.8M COP
Aug 25COP 514.1M COPCOP 10.7M COP
Sep 25COP 498.9M COPCOP 10.5M COP
Oct 25COP 697.4M COPCOP 9.7M COP
Nov 25COP 317.0M COPCOP 2.0M COP
Dec 25COP 440.6M COPCOP 2.0M COP
Jan 26COP 424.5M COPCOP 4.2M COP
Feb 26COP 315.4M COPCOP 8.9M COP
Mar 26COP 304.9M COPCOP 11.4M COP
Apr 26COP 424.7M COPCOP 10.8M COP
May 26COP 492.0M COPCOP 12.8M COP

03 / STRATEGY

Product expertise up front. Advertising and consultative sales behind it.

Instead of presenting an unknown brand, the strategy used hands-on experience, demonstrable results and a B2B sales team to open conversations.

  1. 01

    Expertise

    We chose a recognized personal brand with hands-on experience and demonstrable commercial results.

  2. 02

    Content

    We showed applications, protocols and results to turn technology into an understandable opportunity.

  3. 03

    Precise advertising

    We advertised on social media with controlled budgets to reach professionals without unnecessarily broadening the audience.

  4. 04

    WhatsApp

    Each prospect entered a conversation with the sales team, not an automatic PDF download.

  5. 05

    Demonstration

    95% of demonstrations were virtual: live equipment, uses, protocols, questions, prices and terms.

  6. 06

    Support

    Follow-up through closing, deposit, delivery, training and after-sales service supported the high-value decision.

Fifth-generation Lipolaser Hybrid 3.0 equipment

KEY PRODUCTS

Two generations. One clear commercial proposition.

5TH GENERATION

Lipolaser Hybrid 3.0

Soft Laser's most advanced technology evolution, presented as a B2B investment to expand a service portfolio.

4TH GENERATION

Lipolaser LPL-9002

A multi-frequency cold laser system used in body, facial and therapeutic procedures.

Explore Soft Laser

04 / LESSONS LEARNED

More budget does not always mean better prospects.

01

A small niche requires precision

When budgets rose too far, campaigns reached people seeking a procedure rather than professionals able to buy the equipment.

02

Unsuitable leads cost money too

Between 50% and 70% of conversations could fall outside the professional audience. Budget and service capacity needed to grow together.

03

A call beats a PDF

For a high-value consultative purchase, seeing the equipment, answering questions and understanding protocols worked better than sending a quote without context.

04

Decisions need follow-up

Buyers rarely decide the same day. Workshops, new applications and demonstrations reactivate opportunities that take time.

05

Community sustains demand

After a year, the same audience knows the offer. New content needs to reach other segments and teach new uses to people already familiar with the brand.

RESULT

Creative work + advertising + sales

De Otro Planeta acted as both a creative and sales team, from advertising through training and after-sales support.

METHODOLOGY AND SCOPE

Figures come from the client-supplied June 2025–May 2026 consolidated report. The gross ratio divides recorded sales by advertising spend; it is not net profit or a promise of future performance. Comparisons with in-person events reflect historical information reported by the client.

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